100% Satisfaction Guarantee:
We guarantee that you will be 100% satisfied with the product that you have purchased. If you are not, you can return your order to the warehouse for a full refund of the item cost within 30 days of your order date. Returns must be unwashed and unworn in the original packaging. Please call 1-844-GOBONKGEAR and a Customer Service Representative will be glad to assist you with the return.
Return Policy and Instructions
With BONK Gear’s 30 day return policy, all we ask is that you cover the cost of shipping the items back to us in the original packaging, and make sure that the merchandise is in the same condition.
Return with BONKGear.com – It’s Easy:
- You can return your purchase for up to 30 days from the purchase date.
- All gear must be unwashed and unworn.
- Call us so that we can generate an RA# for you to include with your return.
- Ship it back to our office.
- Once your return is received and inspected by the fulfillment center (usually within 72 hours of receipt), your refund will be processed and a credit (minus original shipping) will be automatically applied to your credit card or refunded as the original method of payment within 7 days. Please note that depending on your credit card company, it may take 2-10 additional business days after your credit is applied for it to post to your account.
Send a copy of your RA number with the item number(s) that you do not want to:
Return Goods Department
42395 Ryan Road, Suite 112
Ashburn, VA 20148
If you are interested in exchanging your product for another size (must request the same theme), we are willing to get your new shirt to you for FREE. No additional transactions will occur on your card, we will just exchange the shirt. You can expect it to arrive within 3 days of the approval (some exceptions may apply).